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Meet with our Founder: Discuss anything Reformed!

FAQ

How is Reformed different from traditional coffee?

Reformed stands out by not only delivering a satisfying coffee experience but also incorporating hydrolysed bovine collagen which adds between 11-17g of protein per serving, along with a wide variety of adaptogenic Mushrooms and a blend of vitamins and minerals for that added boost of wellness. This blend goes beyond traditional coffee, offering holistic support with each sip.

What are the health benefits of consuming Reformed on a regular basis?

Reformed coffee provides a host of health benefits, sourced from each carefully selected ingredient. Enjoy lean muscle support, joint health, and revitalised hair, skin, and nails. Boost immunity, sharpen focus, and stay hydrated—all in a cup of the finest tasting coffee.

How does Reformed’s coffee taste?

Reformed's coffee taste is the result of 18 months of research led by world-leading food scientists. Our priority has always been to create the healthiest form of coffee while ensuring a taste comparable to the best in the market. Expect nothing less than the rich taste, smooth texture, and enticing aroma of a high-quality brew.

Do you use organic ingredients?

At Reformed, we take pride in using only the highest quality ingredients. Majority of our ingredients are organic. Our commitment to excellence ensures that every product is crafted with premium, natural components, delivering a superior experience for our customers.

Where do you source your ingredients from?

Please see below each ingredient and from where it is sourced:

Hydrolysed Bovine Collagen - Germany

Organic freeze dried coffee - Colombia 

Organic MCT powder - India

Organic Lions maine mushroom - Finland 

Organic Chaga mushroom - Finland 

Organic GMO free broccoli - USA

Organic GMO free spinach - Peru

Organic GMO free kale - USA

Organic GMO free pumpkin - Peru

Organic GMO free sweet potato - USA

Organic GMO free cranberry - USA

Organic GMO free chlorella - Portugal

Organic GMO free maitake mushroom - USA

Organic GMO free shitake mushroom - USA

Organic GMO free vanilla - Madagascar

Are there any specific dietary considerations for Reformed?

Reformed is formulated to suit various dietary preferences. It is gluten free, dairy free, refined sugar free and paleo friendly. If you have specific dietary concerns or restrictions, we recommend you consult with a healthcare professional before incorporating Reformed into your routine.

What is the Caffeine content within Reformed products?

Our Black Coffee contains 78mg per serving and our Mocha contains 46mg per serving.

How should I store Reformed products?

To maintain the freshness and quality of Reformed, store the products in a cool dry place away from direct sunlight. Avoid exposure to extreme temperatures for the best taste and efficiency. 

Do you offer samples?

Unfortunately we do not offer samples for Reformed products. Please feel free to contact our customer support team if you have any questions regarding flavours or products.

Shipping questions

What countries do you ship to?

We ship to the whole of the United Kingdom. We aren't currently shipping to mainland Europe or Ireland.

How much does shipping cost?

Our standard delivery service to the UK costs £3.95 for any one-off orders.

If you buy any Reformed products above £50, shipping is free.

How long does shipping take?

Our standard delivery service via Royal Mail takes between 2 to 3 days to arrive at your door.

Do you sell at retail or cafe locations?

We are currently not available in any UK coffee establishments or nearby stores, but are actively seeking suitable partners in the UK.

Subscriptions

How do I manage my subscription?

You can easily change, swap products, delay deliveries or cancel your subscription by logging into your account or contacting us.

Can I change the frequency of my deliveries?

Yes, you can change your delivery frequency at any time to 30, 60 or 90 days. Simply visit your account page navigate to your subscriptions and change the frequency.

Can I skip a delivery

Sure you can. Navigate to account and click on Manage to access your subscription detail. From here you can manage if you want to delay or even skip a particular shipment.

How do I cancel my subscription?

To cancel your subscription, simply log in to your Reformed Account and access your subscription details by clicking on Manage. From there, click on the subscription you wish to cancel, scroll down to the bottom of the details, and select Cancel Subscription. Please note that the process can be completed in just a few clicks.

Can I order without a subscription?

You definitely can. Just head over to our shop and choose the "Try Once" option for any of our products.

Returns & Refunds

Can I send my Reformed order back to you for a refund?

We accept returns on all orders of unopened, unused and undamaged items within 30 days of the purchase date. We also accept claims of malfunctioning frothers within 1 year of the purchase date.

What's the process to get my return done?

To start a return, please email us at support@feelreformed.com and we will help you get your return process started.

What happens if my returned items get damaged on the way back?

Please carefully pack your Reformed items for return, adding sufficient cushioning and using a sturdy parcel to guarantee their safe arrival at our facility. Any open or damaged items upon arrival will result in the loss of approved refund or replacement.

How and when can I expect my refund?

Refunds will be made only in the form of the original payment and can take up to 10 days to appear back in your account.